Our No. 1 Priority is Fun

Having a plan is the key to playing an online casino or sportsbook responsibly. Please take a few minutes to see how we promote responsible gaming in Ontario

Our Promise

Whether you play with ToonieBet, work for us or are home to our players and employees, we’re committed to our communities.
  • feature icon Gambling is first and foremost a form of entertainment.
  • feature icon Our staff is trained to recognize and react to problem betting activity.
  • feature icon We understand that gambling is not a problem for most but can be for some. Our interventions always have the best intentions.
  • feature icon We give our players the tools to set their own limits and stick to them.
  • feature icon We always do what we can to provide support for players in need.
  • feature icon We work with the Responsible Gambling Council and other advocacy groups  to ensure we are an industry leader.
  • feature icon We pledge to evolve our responsible gaming procedures and training to stay ahead of the game rather than play catch up.

Tips & Tools

With live casino and random number generator (RNG) games, slots, tables, parlays, props, moneylines and much more, gambling options can be overwhelming for some. But they don’t have to be.

The Successful Mindset

You should never roll the dice when it comes to playing. A positive gaming experience starts with setting limits you’re comfortable with and sticking to them. Only you know what those limits are.

Ask yourself these questions

  • feature icon What’s your comfort level with risk?
  • feature icon What’s your casino or sportsbook responsible gaming plan?
  • feature icon How much time do you want to spend playing?
  • feature icon What’s your gambling budget?
  • feature icon What does a “big” win or loss look like for you?
  • feature icon Do you understand the rules of the game you’re playing?
  • feature icon What happens if you’re on a hot streak, but it’s time to stop?
  • feature icon Do you binge TV or play video games for long periods of time?

Put These Features Into Play

Using these will help you gamble responsibly in the casino and sportsbook.

  • Loss Limits

    Set a daily, weekly or monthly limit on losses. Simply select a time period and $10 or more.

  • Deposit Limits

    Set a daily, weekly or monthly limit on deposits. Simply select a time period and $10 or more.

  • Session Limits

    Set a daily, weekly or monthly limit on site time. Simply select a time period and one minute or more.

  • Notifications

    Enable pop-ups to notify you of things like time spent playing, losses, etc.

  • Account History

    Understand your balance with a detailed list of your wins, losses and deposits.

  • Break in Play

    Easily disable your account for up to three months. Just set the timeframe.

Self Exclusion

Self Exclusion is when you decide to take an extended leave from gambling for six months, a year or five years.
  • feature icon To enter ToonieBet Self Exclusion, simply click here and follow the prompts.
  • feature icon It’s important to understand that Self Exclusion is irreversible.
  • feature icon You’ll immediately be logged out and your account will be locked.
  • feature icon Any pending wagers and/or transactions will be cancelled.
  • feature icon All marketing messaging will cease and any new accounts created will be closed.
  • feature icon We recommend you withdraw any funds from your account before Self Excluding, but you will be able to contact customer support after to have them returned.
  • feature icon Once your Self-Exclusion period ends, you’ll need to apply for reinstatement.

BetGuard

  • feature icon BetGuard lets you opt out of all regulated online gambling in Ontario. It’s your decision and it’s both simple and secure.
  • feature icon BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have arranged directly with [iToonieBet].
  • feature icon BetGuard is a player support tool provided by iGaming Ontario, an agency of the Government of Ontario.
  • feature icon If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free).

Gambling 101

It’s important to learn how the Casino and Sportsbook work before you begin playing and betting. That’s why every smart player has a little nerd in them. They study.

SPORTSBOOK

There are some classic bet types to familiarize yourself with before testing your sports smarts.

Moneyline

This is where you’ll find odds like +150 and -150. They’re based on a $100 bet.
  • feature icon A $100 winning bet at +150 pays $250 (your bet back + $150 profit)
  • feature icon A $100 winning bet at -150 pays 166.67 (your bet back + $66.67 profit)
Negative odds indicate the favourite and positive odds the underdog.

Spread

Similar to a moneyline, the spread makes games more intriguing for bettors.
  • feature icon Team A at -6.5 means you’re betting it will win by at least 6.5 points (really 7, since there are no half points)
  • feature icon Team B at +6.5 means you’re betting it will win outright or lose by fewer than 6.5 points (really 6, since there are no half points)
This means Team A is the favourite, and is where the term “covering the spread” comes from.

Over/Under

This is used for teams and players. The lines are set in advance and represent game totals. Total points, total yards, total goals, etc. Common bets include:
  • feature icon Team A vs. Team B over or under total X.X goals (soccer)
  • feature icon Quarterback A over or under XXX.X throwing yards (football)
  • feature icon Skater A over or under X.X points (hockey)

Single

This is the simplest form of betting. It’s one bet on a single outcome.

Bet Builder

Often called a Same Game Parlay, it strings together multiple bets within the same game to increase the total payout.

Parlay

This is stringing together two or more bets across multiple sports or games to increase the total payout.

Prop Bet

This is betting that a player or team will accomplish one outcome. For example, be the first team or player to score.

Live Bet

This is when you follow a game and bet it as the action is happening.
  • feature icon The next football team to score
  • feature icon If a hockey team will score on the current power play
  • feature icon Which player will the next point in a match

CASINO

The House Always Wins

While it may not be true every time, it’s always true over time. Casinos and Sportsbooks are profitable businesses. They make money from their customers, and you are one of them.

Return To Player (RTP)

This is part of why the house always wins. RTP is the percentage of wagers a game returns to players. Not one player, every player in the world. So a 96% RTP on your favourite slot means for every $1,000,000  wagered, the Casino earns $40,000.

Random Number Generator (RNG)

RNG is the heart of every Casino. It ensures that spins and cards are always random. That means luck has nothing to do with play. A hot streak is completely random, same as a losing streak. So you’re never actually “due for a win.”
Nerd out on more Casino and Sportsbook concepts by visiting the ToonieBlog.

How To Recognize Problem Gambling

Part of ToonieBet’s commitment to responsible gaming in Ontario is providing a safe space to play and helping people recognize when they or their loved ones show signs of a problem

Myth Busting

  • feature icon “If I keep playing, my luck will change and I’ll win my money back.”
    Fact: One spin, one hand, one bet has nothing to do with the last. There are no guarantees.
  • feature icon “Almost won that one, I’m due for a win.”
    Fact: “Close only counts in horseshoes and hand grenades.” Definitely not in gambling.
  • feature icon “By playing more than one slot or blackjack game, my chances of winning go up!”
    Fact: You also lose more. And over time, the house always wins.
  • feature icon “I’ve got a winning strategy.”
    Fact: Outcomes are completely random. Slots are computers and spins are predetermined.
  • feature icon “Today’s my lucky day.”
    Fact: There’s no such thing as luck in gambling. Everything is random.

Not Sure if You Have a Problem?

Answer These Questions.

  • feature icon Are you spending time away from work, family or friends?
  • feature icon Are you feeling a need to play?
  • feature icon Are you borrowing money to gamble or pay debts?
  • feature icon Is your gambling an outlet to escape life’s pressures?
  • feature icon Have you lied about the amount of money you’ve lost?
  • feature icon Are you gambling more in an attempt to make back losses?
  • feature icon Have you sold personal items for gambling funds?
  • feature icon Have you ever committed a crime to fund your gambling?
  • feature icon Do you have any feelings of depression or spiralling?
If you answered yes to some or any of these questions, you may have a gambling problem. Please consider
using our Ontario responsible gaming tools to limit time spent, deposits and losses.

Self-Assessment Test

A self-assessment test can help determine if you have a problem with gambling.
  • This test is based on the Canadian Problem Gambling Index. The higher your score, the more at risk you are.
  • Take the test
  • If you score low but feel there may be a problem, please visit the support resources page for a list of support organizations

Self Exclusion

Self Exclusion is when you decide to take an extended leave from gambling for six months, a year or five years.
  • feature icon To enter ToonieBet Self Exclusion, simply click here and follow the prompts.
  • feature icon It’s important to understand that Self Exclusion is irreversible.
  • feature icon You’ll immediately be logged out and your account will be locked.
  • feature icon Any pending wagers and/or transactions will be cancelled.
  • feature icon All marketing messaging will cease and any new accounts created will be closed.
  • feature icon We recommend you withdraw any funds from your account before Self Excluding.
  • feature icon Once your Self-Exclusion period ends, you’ll need to apply for reinstatement.

BetGuard

  • feature icon BetGuard lets you opt out of all regulated online gambling in Ontario. It’s your decision and it’s both simple and secure.
  • feature icon BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have arranged directly with [iToonieBet].
  • feature icon BetGuard is a player support tool provided by iGaming Ontario, an agency of the Government of Ontario.
  • feature icon If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free).

How To Talk About Gambling

If you’re concerned that a friend or family member might have a gambling problem, we will help. Here are some red flags to consider.
  • feature icon Are they missing work, school or social functions?
  • feature icon Are they irritable when unable to play?
  • feature icon Are they lying about their habit?
  • feature icon Are they borrowing money?
  • feature icon Are they neglecting personal or household responsibilities?
  • feature icon Are they frequently looking tired or haggard?
  • feature icon Are they ‘chasing wins’ to make back losses?
  • feature icon Are they seemingly depressed?
All of these are signs of a potential problem.

Productive Conversations

The best way to address a potential problem is to talk about it in an open, supportive way.
Below is a list of conversation starters.
  • feature icon I’ve noticed you’ve been gambling more lately. Are you up or down?
  • feature icon What are some of your favourite casino games/sports bets?
  • feature icon What else have you been doing for fun?
  • feature icon Would you like to do something together that doesn’t involve gambling?
  • feature icon I’m worried you’re showing signs of a problem. Can we talk about it?

Things to Remember

When trying to help, be prepared and steady.
  • feature icon Show compassion and stay calm during any discussions.
  • feature icon Educate yourself so that you’re speaking from a place of understanding.
  • feature icon Set boundaries, both financial and otherwise.
  • feature icon Get help for yourself. There are support services for friends and family.

Where To Find Support Resources

Whether you’re looking for help for yourself or a loved one, ToonieBet is on your side. Our staff is trained to recognize the signs of problem gambling and regularly tested.

Voluntary Self Exclusion

Players can remove themselves and lock their accounts for up to five years. Simply click here to start the process.
  • feature icon It’s important to understand that Self Exclusion is irreversible.
  • feature icon You’ll immediately be logged out and your account will be locked.
  • feature icon Any pending wagers and/or transactions will be cancelled.
  • feature icon All marketing messaging will cease and any new accounts created will be closed.
  • feature icon We recommend you withdraw any funds in your account before Self Excluding.
  • feature icon Once your Self-Exclusion period ends, you’ll need to apply for reinstatement.

BetGuard

  • feature icon BetGuard lets you opt out of all regulated online gambling in Ontario. It’s your decision and it’s both simple and secure.
  • feature icon BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have arranged directly with [iToonieBet].
  • feature icon BetGuard is a player support tool provided by iGaming Ontario, an agency of the Government of Ontario.
  • feature icon If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free).

More Information

If you need assistance or have questions regarding responsible gaming in Ontario you can contact our trained support staff at any time. They are available via Live Chat or email at support@tooniebet.ca.
If you feel that your play is having negative effects on your life, the Ontario responsible gaming organizations below can offer more information and help.

Connex Ontario

  • Will assist you or someone you care about who’s looking for addiction and mental health treatment services information.
  • Website: https://connexontario.ca/
  • Phone number: +1 519-439-0174

Centre for Addiction and Mental Health (CAMH)

Responsible Gambling Council

Protection of Minors

It is prohibited to register and play on our platforms if you are under 19 years of age.

More Information

If you suspect or detect underaged gambling on our platforms, please contact Customer Support at support@tooniebet.ca and inform us immediately.
If a minor with access to any of the devices you currently use to access online gambling, please Use the following tips to protect them from gambling platforms:
  • feature icon Supervise the use of and access to devices by minors, to ensure they are not exposed to gambling content.
  • feature icon Do not allow any minors to participate or see you participate in any gambling activities.
  • feature icon Do not leave a device unattended when logged into a gambling account.
  • feature icon Ensure that your login details, personal details and financial information are stored in a safe place, where minors (or anyone else) cannot access them.
  • feature icon Inform minors about the harmful risks of participating in gambling activities.
  • feature icon Use software to block sites on devices that a minor has access to.