Responsible Gambling
Here at Tooniebet, responsible gambling is at the heart of our business. We are committed to player protection and prevention of underage gambling.
We strive to provide a safe and fun environment for entertainment, but we also acknowledge the risks attached to gambling. Gambling can become addictive and even harmful if not controlled. Gambling should not be considered a way to make money as there is always a risk of losing.
This page is dedicated to providing you with information about the risks of developing a gambling problem, how to gamble responsibly, and where you can get information, more help, and additional resources.
What Is Gambling Addiction and How to Recognize It?
Before reading more about responsible gambling, you should be aware of the following signs associated with problem gambling and gambling addiction:
- Gambling more than you can afford to lose
- Feeling guilty during or as a result of gambling
- Feeling the need to gamble with larger amounts of money in order to get the same feeling of excitement
- Returning in an attempt to win back losses
- Borrowing money or selling possessions to fund gambling
- Health problems associated with gambling, including stress and/or anxiety
- You have received criticism or interventions over your gambling activities, regardless of whether you agree with them or not
- Gambled money that should have been spent on other expenses, resulting in financial problems
If you associate with any of the above examples, we recommend you scroll down to find details on help and support.
How to Gamble Responsibly
By gambling responsibly, you can continue to enjoy the games in a safe way. In order to gamble responsibly, we recommend the following:
- Gamble only as a pastime and for entertainment
- Never gamble with borrowed money
- Only gamble with money you can afford to lose, which will not affect your other expenses
- Setting a Deposit Limit and Session Limit equal to the time and money you can and want to spend on gambling
- Take a break if you feel that gambling fun has stopped, or you have exceeded your budget
- Avoid gambling completely if you are under the influence of alcohol or other substances
- Do not gamble if you are suffering from depression or other mental health conditions
By being aware of how much time and money you spend on gambling, you can remain in control.
Account Limit Options
By using our available limits, you can make sure you stick to your gambling budget and avoid losing track of time, while still having fun. In order to view these tools, you simply need to visit the Responsible Gambling page when logged in.
Deposit Limit
A deposit limit gives you control over how much you can add to your account. You can set a limit that best suits you on a 24-hour, 7-day, or monthly basis.
Loss Limit
A loss limit gives you control over the maximum amount you can lose from your account. You can set a limit that works for you on a 24-hour, 7-day, or monthly basis.
Need a Break?
If you feel the need to take a short break from gambling with us, you can simply activate the "Break In Play" option which will allow you to freeze your account for one day, one week, one month, two months or three months. Once the break is over you will be able to log in to your account again.
Looking for More Information?
If you need assistance or have questions regarding responsible gambling, you may contact our trained support staff at any time, available via Live Chat or email at support@tooniebet.ca.
However, if you feel that your gambling is having negative effects on your life, the organizations listed below can offer more information and help those suffering from gambling problems and compulsive gambling addiction.
Self-Assessment Test
This self-assessment is based on the Canadian Problem Gambling Index. The higher your score, the greater the risk that your gambling is a problem:
* This information is not intended to be used for diagnosis, treatment, or referral services. Individuals should contact their personal physician and/or their local addiction or mental health agency for further information.
If your score indicates you might be at risk, please review the contact details below.
ConnexOntario
ConnexOntario can assist if you or someone you care about is looking for addiction and mental health treatment services information.
Website: Connexontario.ca
Phone number: +1 866-531-2600.
Centre for Addiction and Mental Health (CAMH)
CAMH offers support for people whose gambling or technology use is problematic, leading to difficulties in other parts of their lives.
Call Access CAMH: 416-535-8501, press 2
Responsible Gambling Council
The Responsible Gambling Council (RGC) is a respected, independent non-profit organization, committed to ensuring that gambling safeguards are in place, and to promoting the wellbeing of people and communities.
Website: responsiblegambling.org
Protection of Minors
It is prohibited to register and play on our site if you are under 19 years of age.
If you suspect or detect underaged gambling on our site, contact our Customer Support at support@tooniebet.ca and inform us immediately.
If you are currently living with a minor or if a minor has access to any of the devices you currently use to access your online gambling websites, we recommend following the tips below to ensure that minors are protected from accessing gambling websites:
- Supervise the use and access of devices by minors to ensure they cannot be exposed to gambling content
- Do not allow any minors to participate or see you participate in any gambling activities
- Do not leave a device on which you are logged into your gambling account unattended
- Ensure that your login details, personal details or financial information are stored in a safe place where minors (or anyone else) cannot access them
- Inform minors about the harmful risks of participating in gambling activities
- Use parental software, such as NetNanny, to block sites on devices that a minor has access to
Below you can find different blocking software, which you can use in order to prevent minors or even yourself from accessing online gambling websites.
Blocking Software
If you are currently experiencing gambling problems and having a difficult time refraining from registering new accounts, we strongly recommend checking out the websites below. These offer blocking software and systems designed to help you avoid accessing online gambling sites.
Gamban
www.gamban.com (Mac OS X, Windows, Android and iOS)
Gamblock
www.gamblock.com (Windows computers and Android phones)
Betfilter
www.betfilter.com (Windows, Mac, Android and iOS)
NetNanny
www.netnanny.com – Netnanny is a general blocking software and has capability on Windows computers, iOS, and Android phones.
BetGuard
BetGuard lets you opt out of all regulated online gambling in Ontario. It’s your decision and it’s both simple and secure.
BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have arranged directly with Tooniebet.
BetGuardis a player support tool provided by iGaming Ontario, an agency of the Governmentof Ontario.
If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free).
Are You Affected by Someone Else's Gambling?
The harmful effects a gambling problem can have on a person are many, including financial and psychological - but it is important to also acknowledge the harmful effects it can have on family and friends. If you suspect that someone close to you is suffering from a gambling addiction, we recommend that you review the contact details of the organizations above.
Game Fairness
We always strive to provide a safe environment for online entertainment and can assure you that our Casino is fair.
The games in our Casino are provided by third-party, certified providers, and use Random Number Generators (RNGs), which ensure all results are randomized and cannot be subject to any manipulation.
As the games are completely random; an outcome can never be predicted. Therefore, you should only play for amounts you can afford and feel completely comfortable with. Your chances of winning do not increase the more you play; every game round is unique, and your chances remain the same with every new spin.
In the game rules for each game, you can find information on the RTP (Return to Player), which is the percentage that determines the chances of winning.