How can I clear cache & cookies?
To clear your cache, cookies on Google Chrome... Read more
What should I do if a technical issue occurs while I’m playing a casino game?
Contact Customer support via... Read more
Do you recommend any specific browser?
Yes, we recommend using the... Read more
Geolocation: Problems and Solutions
Geolocation triangulates a player’s location when.... Read more
Geolocation on Your Network
To ensure trouble-free Geolocation, you need... Read more
Pop-Ups
You will need to ensure pop-ups are... Read more
Activating Geolocation on a Smart Device
Though users can make deposits, they may not be... Read more
Activating Geolocation on a PC/iOS Browser
Google Chrome Browser tends to work best... Read more
A message says, ‘No Access,’ ‘I am Outside of the Country or Region,’ or ‘Not Allowed to Enter.’
If you are outside the country, you will most likely be unable to access the site... Read more
Why does the Locator keep asking to locate me?
A poor internet connection can cause problems and... Read more
I live in Ontario, but why am I still being denied access by the Geolocator?
If you are ordinarily resident but temporarily... Read more
Safer Betting with Tooniebet Two-Factor Authentication
Extra security for your Tooniebet account — introducing 2FA... Read more
Troubleshooting Authy or Google Authenticator — 2FA
Don’t panic if you are having trouble... Read more
Troubleshooting — FAQ
For instructions on how to enable pop-ups... Read more